Setting Up Your Workspace

What is a Workspace?

A workspace represents one business or brand in MarketOS. Everything — channels, content, analytics, CRM contacts — is organised within a workspace. If you manage multiple brands, you can create separate workspaces.

Brand Settings

Go to Settings → Brand to configure:

• Business Name — used in AI-generated content
• Industry — tailors content suggestions
• Tone of Voice — Professional, Friendly, Casual, or Custom
• Primary Language — English, Bahasa Malaysia, or Chinese (Simplified)
• Brand Logo — appears in reports and exports

Team Members

Invite team members under Settings → Team. Assign roles: Admin (full access), Editor (can create and schedule content), or Viewer (read-only analytics access).

Notification Preferences

Configure email and in-app notifications under Settings → Notifications. We recommend enabling alerts for disconnected channels and scheduled post failures.