Question 1

What is MarketOS?

Accepted Answer

MarketOS is an AI-powered marketing operating system built for Malaysian SMEs. It combines content generation, social media scheduling, CRM, competitor lead scraping, SEO, and GEO optimization in one platform — starting free, with paid plans from RM199/month.

Question 2

What languages does the AI content generator support?

Accepted Answer

The AI content generator produces content in English, Bahasa Malaysia, and Mandarin Chinese — social posts, product descriptions, blog articles, and video scripts. The platform interface is currently in English.

Question 3

Is MarketOS eligible for the MDEC SME Digitalization Grant?

Accepted Answer

Yes. Qualifying Malaysian SMEs can claim up to 50% subsidy (maximum RM5,000) on MarketOS through the MDEC SME Digitalization Grant. Contact support@marketos.my for assistance with your application.

Question 4

What social media platforms does MarketOS support?

Accepted Answer

MarketOS supports Facebook, Instagram, TikTok, WhatsApp Business, Shopee, and Lazada. You can schedule and publish content to all platforms from one dashboard.

Question 5

What is GEO and why does it matter for my business?

Accepted Answer

GEO (Generative Engine Optimization) helps your brand appear in AI-generated answers on ChatGPT, Perplexity, and Google AI Mode. As more Malaysians use AI assistants to find products and services, appearing in these answers drives new customers to your business without paying for ads.

Question 6

Can I use MarketOS to find new business leads?

Accepted Answer

Yes. The Business Scraper searches Google Maps by keyword and location, returning emails, phone numbers, websites, and social profiles — all enriched with AI lead scores and personalised outreach suggestions.

Question 7

How is MarketOS different from hiring a marketing agency?

Accepted Answer

A Malaysian marketing agency typically charges RM3,000–RM8,000/month for social media management and content creation. MarketOS delivers the same output — daily content, lead generation, analytics — for under RM400/month, giving SME owners direct control without agency dependency.

Question 8

Is there a free trial?

Accepted Answer

Yes. Every MarketOS sign-up starts with a 7-day trial, no credit card required. During the trial you can explore the full dashboard and workflow at Free-plan usage limits; paid plans (Starter, Growth, Pro) unlock higher limits and additional features like Competitor Intel, GEO, and CRM once you subscribe.

Question 9

What are the pricing plans?

Accepted Answer

MarketOS has five tiers: Free (RM0), Starter (RM199/month), Growth (RM599/month), Pro (RM1,499/month), and Enterprise (custom pricing). Quarterly billing saves 5% and annual billing saves 15% versus monthly. Every sign-up starts with a 7-day trial.

Question 10

Does MarketOS work for e-commerce businesses on Shopee and Lazada?

Accepted Answer

Yes. MarketOS generates product descriptions and promotional content specifically optimised for Shopee and Lazada listing requirements in both Bahasa Malaysia and English.

Question 11

Is my data safe with MarketOS?

Accepted Answer

Yes. MarketOS is fully PDPA compliant, uses SSL encryption for all data in transit, and stores data on secure cloud infrastructure. Your business data and customer information are never shared with third parties.

Question 12

How do I get started?

Accepted Answer

Sign up at marketos.my — the 7-day trial requires no credit card. Set up your brand profile, connect your social channels, and generate your first piece of AI content in under 10 minutes.

Frequently asked questions