What to Do if a Scheduled Post Fails

Common Causes of Failed Posts

• Disconnected channel — the social media token expired. Go to Channels and reconnect the affected platform.
• Image too large — most platforms have a max file size. Keep images under 8MB.
• Caption too long — Twitter/X has a 280-char limit; Instagram allows 2,200. The editor will warn you if you exceed limits.
• Platform API outage — rare, but Meta and TikTok occasionally have downtime. Check their status pages.

Retry a Failed Post

Go to Scheduler → Failed Posts (shown in red in the calendar). Click the post and select Retry Now or reschedule to a new time.

Enable Failure Notifications

Go to Settings → Notifications and enable Post publish failures to get an email alert whenever a scheduled post fails.